Opens a support ticket with the Nucleus OS team. Public (works without a session) and rate limited to 5 requests per minute per IP.

Mutation · POST /graphql

Signature

type Mutation {
  createSupportRequest(
    email: String!
    message: String!
    name: String!
    subject: String!
    userId: String
  ): SupportRequestApiResponse!
}

Arguments

Name	Type	Required	Description
`email`	`String!`	Yes	Address the support team should reply to.
`message`	`String!`	Yes	Full description of the question or problem.
`name`	`String!`	Yes	Name of the person asking for help.
`subject`	`String!`	Yes	Short summary of the request.
`userId`	`String`	No	Optional ID of the signed-in user, so the team can find the account.

Returns

SupportRequestApiResponse!

Response envelope for createSupportRequest. data holds the created ticket.

Example request

mutation CreateSupportRequest($email: String!, $message: String!, $name: String!, $subject: String!) {
  createSupportRequest(email: $email, message: $message, name: $name, subject: $subject) {
    cause
    data {
      _id
      createdAt
      email
      message
      name
      status
      subject
      updatedAt
      userId
    }
    error
    message
    status
    statusCode
    subscriptionRoute
  }
}

curl -X POST https://<api-host>/graphql \
  -H 'Content-Type: application/json' \
  -d '{"query":"mutation CreateSupportRequest($email: String!, $message: String!, $name: String!, $subject: String!) { createSupportRequest(email: $email, message: $message, name: $name, subject: $subject) { cause data { _id createdAt email message name status subject updatedAt userId } error message status statusCode subscriptionRoute } }","variables":{"email":"jane@example.com","message":"Hi! How do I connect Okta to our workspace?","name":"Jane Doe","subject":"Question about SSO setup"}}'

createSupportRequest

Signature

Arguments

Returns

Example request

On this page