Nucleus OS Docs

Platform Pricing Contact

Welcome to Nucleus OS

Guides

Quickstart

Set up your workspace

Invite users and assign roles

Create your first course

Launch to learners

Platform

Developers

API

Support

Help Center

Frequently asked questions

Troubleshooting

Help Center

Frequently asked questions

Answers to the most common questions about Nucleus OS content, AI tutors, administration, integrations, security, and billing.

Content and authoring

Learners and AI tutors

Administration

Security and data

Billing

Help Center

Answers to common tasks, frequently asked questions, troubleshooting steps, and how to reach the Nucleus OS support team.

Troubleshooting

Fixes for common problems with signing in, uploads, generation, the AI tutor, notifications, integrations, and SCORM.

Frequently asked questions

Content and authoring

What source formats can Nucleus OS create courses from?

How do you prevent AI from getting facts wrong?

Can I edit what the AI generates?

Can I export courses to our existing LMS?

Which languages are supported?

Learners and AI tutors

Is the AI tutor limited to our content?

Can managers see tutor conversations?

Can learners use Nucleus OS on mobile?

Does Nucleus OS support live training?

Administration

Which HR systems does Nucleus OS integrate with?

Can enrollment rules use custom HR fields?

How are certifications renewed?

Is there an audit trail?

Do you support SSO and automatic provisioning?

Security and data

Is our content used to train AI models?

Where is our data stored?

Is Nucleus OS SOC 2 or ISO 27001 certified?

Billing

What is a credit?

What happens if I run out of credits?

Is there an annual plan?

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